This 5 star review is for Kunthy and the rest of the staff NOT the Dr. Kunthy was so respectful and helpful since he first made my appointment to be tested for covid19 he let me know all times i had available to go in and made sure i knew the address before hanging up. The day of my appointment the front staff took care of me quickly, as soon as i walked in i was greeted even though she was already with a patient before me they acknowledged my presence right away wich felt a little welcoming. They let me know my insurance plan unfortunately didnt cover URGENT CARE and asked if i wanted to go threw with the visit of course i needed to know so i was fine paying the test fee. They took me back quickly and as soon as i heard the deep voice i knew it was the guy that scheduled me, even he was so nice and said ohh we spoke i made your appointment i remember your name Marla he made small talk to not make it awkward or too silent let me know the run down b4 anything happened. The then comes in first off Dr called me the wrong name, i corrected him and he gave me a weird look i always got called Maria not MARLA so Im used to it but still want to be called by the correct name just like he would like to be called Dr not hey Mr, he ignored my correction and freaking did it AGAIN like really man everyone else in this office got it right but the darn Dr then to do the same again wow buddie thanks. Kunthy comes back in he gets back into how the test will go down some words of advice on how to just take it and in he went, his voice was calm and soothing so i feel i was relaxed just by his tone naturally and he didnt shove the rod up aggressively. He was so calm and caring during the whole procedure, i would compare the feeling of the test to a tattoo, its uncomfortable but you just take it. Test was pricy but your health should always come first!