Dr. Sawhney was most accomodating and nice to see the medical profession getting with the digital age. I had been given the wrong address by the hospital I was in upon check out and consequently got lost on the way to my appointment and had to turn back for home. I finally managed to get through on their phones and leave a message (does anyone ever answer their phones anymore?) The assistant called me to find out if I was still coming. Upshot, when I got home, I got a FaceTime call from Dr. Sawhney to discuss my blood work and my progress after two back surgeries in one month. All was well. He got some updates from me and I gave him some and both of us were happy. I was impressed with his outreach effort, to finding another way, when one door was closed and being diligent and pleasant!! Thank you doc. Robert