Beacon Hospice Care

I'd like to thank Beacon Hospice for being so supportive in dealing with the loss of my father. They we're compassionate and supportive during the process.. They explained every step and answered any questions we had.. Most importantly they made sure my dad would be as comfortable as possible. Today, I received a card in the mail from them signed by multiple people who work there.. Losing my father has hit my heart in ways I'm not sure I can come back from but it's comforting to know that my family and I have met some great people along the way  If you or someone you know has a loved one in need of hospice care I strongly recommend Beacon.

Beacon Hospice was not there at all in the last days of my father's illness.  We could not get a nurse or doctor from Beacon to come into the nursing home where my father was to assess his pain.  Because we had agreed to palliative care for my father, the nurses at the nursing home could not do anything for pain management without going through Beacon Hospice.  The nurses and staff at Beacon were unresponsive to the nursing homes phone calls.  When the nursing home finally got someone to call back, the night before my father passed, I took the phone call.  I explained to the nurse from Beacon that my father was in pain and I wanted to have someone come to help and administer medication that could help comfort him.  The nurse from Beacon had screaming kids in the background and barely gave me the time of day.  I was told someone would come the next day.  No one came.  My father passed that next evening and suffered in the days leading up to his passing.  I would caution anyone who agrees to using Beacon Hospice.  Especially if your loved one is in a Nursing Home. Once you agree to using them then all administration and approval of testing and medications goes through them instead of directly from the nursing home.  All this does is create another layer that you have to go through to get care for your loved one.

Very disappointed in this company. They failed to show up for my sick friend for a week. Nicole... shame on you..