I have been a patient of Brian Anderson for most of the past 16 years. I have learned that as good as he is, his staff is normal 'Low Country Pitiful'. When tests, prescriptions, referrals, etc., are needed quickly, be prepared to make numerous phone calls, emails and even visits to the office to insure they get done. You would also be well advised to check and double check whatever you get from the office. He works for Candler/St. Joseph, as does his staff, so as much as he would like to fix the problem, it isn't going to happen. If you judge medical office staff by how friendly they are, whether they comment on your hair style or shoes, or smile at you, then you will be 5 Star happy. If, however, you want quick, competent follow through, well, 2 Stars is more like it. I know the limitations of the office and accept those limitations, so he is my primary physician. Oh, and this all makes my wife crazy, but she is coming around!