The check-in process was a breeze using the on-line "precheck-in" option offered. Additionally, the front desk staff was friendly, helpful and pleasant making for a very relaxing environment. Once taken back to the examining room, the nurse was so nice, personable, friendly and efficient in the performance of updating current health charts and the performance of obtaining vitals. The best is always near the end when you see the doctor: Dr. Robertson is the epitome of what a doctor should be. She is "ALWAYS" cordial, friendly, pleasant, kind, caring, excellent conversationalist and a brilliant doctor who always knows your status, medications you are taking and readily offers her opinion of where you are in your treatment and whether other options are appropriate. I have FULL confidence in Dr. Robertson and I have done exceedingly well since becoming one of her patients. I highly recommend Dr. Robertson!!!