As a critical care RN, I do my due diligence when picking a physician/surgeon. Dr. Benson is an excellent clinician and communicator. He wants his patients to understand his recommendations, understand how and when to take a medicine, as well as its benefits and side effects, and/or understand what's involved in a certain procedure/surgery and its potential outcomes. Be assured, he will take the time to answer all your questions. He is genuinely kind, and respectful, not only to his patients but to his staff. I had no issues scheduling my post op visit but there were a couple hiccups scheduling surgery. It took a few weeks of back and forth phone calls/voice messages. I had them blocked (accidently) on my phone so I wasn't receiving any return messages. I finally reached out on the patient portal and had surgery scheduled within 24 hours. In the end, it was worth the multiple phone calls. I would highly recommend him!