Just moved back to the area and my family doctor has gone the concierge doctor route, where you have to pay a membership fee in order to get an appointment. Not for me. I went directly to Google, and asked for the best doctors in Laguna Niguel, and Michael Chang was the first to appear. I read the reviews, liked what I read, and called about scheduling an appointment. Someone must have canceled, there was an immediate opening within 30 minutes, and the next appointment was in over 2 weeks. I jumped at the opening, (had to reschedule a commitment, but they totally understood), and got there just in time. The Covid precautions were good. Patients must wait outside until told to come in. They made me remove my mask and gave me a disposable mask to put on before entering the building. The Dr. did not keep me waiting, but most importantly I never felt rushed. He let me explain, was patient, and I felt like I was the only patient (I wasn't). I was impressed at his knowledge, professionalism and ability to explain so I could understand. The only bad news was that I was told he wasn't taking new patients, and though I was able to get in to see Dr. Chang today, I will probably need to find another doctor for the future :/ (but I'm not above pleading...)!