Henry J. Austin Health Cente

These people are the kindest most compassionate people ever.

Great service!

Me gusta por su atencion personal al cliente

Excellent service there they always no what to do.

Awesome service

Dr Arora is awesome just be better if she spent more time with her patients

I have visited two locations of this hospital and their customers severe very poor, especially their front-end employees. They have good doctors and nurses but the front end employees don't know how to work with patients. They think everyone who goes to this hospital doesn't have insurance so they can treat you any kind of way. I worked for capital health medical center with better insurance and good doctors but Dr. Arora been my PCP.

Never answer there phones to make an appointment called for several days and all i receive is an answering machine leave a voice mail and they never call you back!

Yo la verdad quede decepcionado quedaron en llamarme y no lo hicieron y ni se preocuparon por él paciente si necesitaba seguir con el servicio yo no fui para q me dieran servicio gratis

I never saw my doctor, Rachel B. Evans, while she was my primary. Because of the pandemic, which broke out right after I moved to the area, the office decided not to see any "new patients". I was already a patient of hers through my provider, but since I had not set up an appointment yet I didn't count. I called multiple times because I urgently needed a referral, but was never able to speak with my actual doctor, only a receptionist who hung up on me repeatedly and wouldn't forward any of my messages to her. I had to pay entirely out of pocket to be seen by a dermatologist for a severe skin condition, because it was impossible to get a referral from her even over the phone. I pay for health insurance, but because of Henry. J Austin I couldn't use it here. I can't earnestly review this place because I've never been, but considering it's not without a lack of trying, I can't recommend it to anyone. I'm out a lot of money because of a doctor who doesn't even know who I am or that I was ever her patient. Consider a better business model, thanks.