Hsueh-Hua Ho, MD

Excellent!!

She is great. She calls (not her staff) to tell me results of tests and to discuss. That tells me she cares. She offers to sell you chinese medicine (probably because it works and you need it) You can always say no. Great staff

All around Excellent!

My first experience wasn't that great. Staff is not that helpful. I remember having to provide a bunch of information on the phone before I am allowed to make an appointment. I was on time, and had to wait for 45 minutes to see the doctor. No apology from any staff, or doctor. It's not ok for us to cancel an appointment without 24 hour notice, but its ok for the doctor to waste an hour on use without a good reason or apology. I spoke to the doctor for about 5 minutes or slightly more. No presciption whatever so, and I am charge a fee with I think it's not right for the service got.

all she wants to do is sell chinese medicine.

The Dr was not organized and ended up ordering tests that were not needed and failed to share that they would not be covered by insurance until after bill arrived

Office staff very unprofessional. They make you come to the office and then will tell you they are not accepting your insurance. Well that was my first question when i set up the appt. Really bad. Waste of time

Bad. Office staff very unprofessional. I called to confirm my visit and receptionist didnt record it so another staff called again to confirm it. Came in for my appointment to learn that they are not accepting my insurance. I told them that was my first question when i set up my appt. They admitted their mistake but not acceptable. I asked to refer me to another dr ... she said check online. Customer service was BAD. Waste of my time since i needed to see a primary dr asap to get pre op approval.

Unprofessional. Went in for a regular blood test referral that was requested by my infertility doctor, acted as if she didn't know how to write the lab test request and said would have to figure it out then provide. Been chasing them for a month now, every time the receptionist says she has to check with the Doc, and then will tell me the Doc doesn't remember what happened. A round and round chase even thought I've paid for the referral visit. Wants me to come back and pay for another visit.

Very unprofessional!