I’m 51 years old, and never have I EVER experienced the audacity that I experienced today. I arrived 30 minutes early for my appointment to ensure I had time to take care of paperwork, payment, etc. I was called back about 15 minutes after my appointment time, which I feel is very reasonable, and vitals were taken by two wonderful staff members who were very friendly and caring. I was then taken to a different room after my vitals were taken (still not sure why) only to wait FOR AN HOUR AND A HALF!!!!! Seriously???!!!!!! Dr. Richardson thinks THAT LITTLE of MY time that he crams me in a room for that long. Would I have still been seen had I arrived that late. ABSOLUTELY NOT because the patient must be considerate of the doctors schedule. REALLY???!!!!! Then I walk out ofMy room and go to the checkout counter and let them know I need my copay refunded, and offer my card for it to be ran. The young lady at the desk, who again was very sweet and empathetic, apologized numerous times and said she didn’t need my card and that I would be refunded. It’s almost like she had been through that before, sadly enough.I’ve been a patient of Dr. Richardson for a few years now and each visit has been similar, but never to this extent. I will NEVER waste my time with that group or that Dr again. It has to be one of the most unprofessional, disrespectful and inconsiderate medical situations I have ever been a part of. My time, and ALL of your patients time, is worth more than you give credit for Dr. Richardson. If you’re so hard up for money that you ha e to double book then try slowing down and regaining your “professional “ reputation as a considerate doctor.P.S. I would probably still be waiting!Sad practice Dr Richardson. Very sad.