Dr. Maw has now successfully implanted (bilateral cochlear) our young daughter and my wife and I couldn't be happier or more appreciative of her and her staff's care and professionalism over the last two yrs. Rather it's Jacqui in billing, Angelica in scheduling and of course incredible audiologists, Dr's Patil, Ahuja & Schmitt, they are all first rate and have gone "above and beyond" in our experience. Admittedly.... initially trying to navigate the limited physician options specializing in pediatric implants & continuing maintenance within a 100 mile radius, we were a bit tentative & unsure if we were making the right physician selection...I suspect because we mistook Dr Maw's "reserved" nature a bit. Thankfully, she turned out to be not only a brilliant professional surgeon who specializes in Otology/Neurotology, but is actually a very sweet, friendly, caring & considerate professional who takes tremendous pride in her work and will go the extra mile for "her" kids & their families. She's very confident (absolutely not arrogant) & experienced in her respective field and offers more intangibles then most Otologic surgeons in my opinion because of her vast additional experience treating facial nerve disorders. Last but not least, she "walks the walk" for the right inspirational reasons having some hearing loss in her family history. We just can't thank her enough for everything her and her staff have provided us and we look forward to a lengthy relationship with continued maintenance & visits for our daughter's implants. For those parents on the Central Coast who must walk down the same road we have... unexpectedly having a child born with profound hearing loss & have the ultimate objective of integrating your child into a mainstream "hearing" world, do yourself a favor and start by securing the services of both Dr Maw and Audio/Verbal teacher Marsha Haines (Listen and Learn, San Jose). As we watch the daily progression in our daughter, I know choosing these two professionals to work with were two of the best and most critical choices in our respective lives, and most importantly....our daughter's.