Ummed's staff is incompetent, inconsistent, rude, untrustworthy and inconsiderate. They are always losing documents, never answering calls, and never taking responsibility of relaying the message to the doctor. Every since Ummed took over D'Amato patients, the same care should have been the same or better. But its not. Its terrible. He does not read up on your case before seeing you. His demeanor and bedside manner is terrible just like his staff. If you are coming to see him its because you have life threatening, rare or odd disease. He doesn't let you fully explain any concerns. If you have any you feel bad for bringing it up. So you dont need someone or something else making you feel worse. I hate the care I've been getting and looking to go elsewhere. Im a paying insured customer thats very compliant. I should have the care that I pay for not abuse.