Dr Hu is excellent, the negative reviews are based on lack of knowledge.1. All Hospitals and Doctors Bill separately. It is the law!  Make sure they have your insurance information.2. If your hospitalized tell your nurse to contact him right away to come see you.3. I did not wait at all to get in for my appointment.All appointment issues corrected.HE CURED ME!  He is professional and knowledgeable very nice and friendly. His practice is one that wants to find new treatments so he participates in studies too. The nurses are terrific!

Great physician who cares about his patients

I liked Doc Hu even though it took a little bit to understand him, but he was clear in his assessment and diagnosis

I've been a patient of Dr. Hu since 2013.  All universities, even private ones, bill the patient twice for a visit, once for the doctor, and once for the use of the clinic.  Medicare allows this.  Hopefully your insurance will cover it.  Medical schools like UCI have residents that will see the patient first if the doctor you are seeing is a teaching professor, like Dr. Hu.  About half the time, a resident sees me first and takes my history, then Dr. Hu comes in and spends as much time with me as needed, one on one.  He's never made me feel like he's in a rush.  I've never waited 2 hours like some of these reviews say.  I appreciate his expertise and his knowledge.

I am writing a review because I saw that Dr. Hu received some poor ratings, some of which I think can be attributed to being affiliated with the UCI Medical Center and the way they bill.  When Dr. Hu saw my son, I was very impressed with how clearly he explained everything. I am the type of person who asks a lot of questions and  I usually go to the doctor with a list that I have thought out ahead. This was the first time ever that I did not have to ask my questions because Dr. Hu very methodically answered everything with a very clear line of thinking, and explained it so that we could understand.The billing is strange to me, as some of the other reviews have mentioned. You are billed for the physician and then the facility. But I have noticed that when my son went to another UCI doctor, an orthopedic surgeon due to tendinitis, the bill was around $500 for ten minutes. I don't really know how it works but I am wondering if maybe that physician chose to include the "facility fee" in her fee. I think this has something to do with the hospital finding a way to charge more, sort of like the airlines and baggage fees.

Dr. Hu is very UNavailable. He does not respond to urgent or emergency health issues. He does not respond to concerns about medications. I have only been able to communicate with him through his nurse. I am dissatisfied with this provider due to the lack of care that I receive for my complex medical history.

So unhelpful and unsympathetic.

So unhelpful and unsympathetic.

I've been seeing Dr. Hu since 2010. I think he is a nice and competent doctor. His staff is really nice. My biggest problem has always been with the wait which has gotten a lot better since 2013 as I learned to always request first appointment of the day. I continue to stay with him because he has my medical history. However, the way the office bills has always been a pet peeve of mine. Like I previously mentioned, you will get one bill from him and another from the hospital for the use of facility. I never understood it but I put up with it because I only see him twice a year. I went again in January for my bi-annual check up. And that was all it was, just to go over my blood test result. However the bill had 3 items on it - 1 for medical visit and 2 for X-Rays that I never received! His bill was for $576.00. The bill from the hospital included Clinic Visit (this is for the use of Dr. Hu's office space) and 2 charges for X-Ray Services I did not receive! Yes, whatever items are on the doctor's bill, the hospital will bill again on theirs. This bill totalled $983.00! This is pure fraud to bill for services I never received! They are counting on patients not checking their claims! I will be calling my insurance company in the morning. I will also report to the medical board. This is so wrong! I will be switching doctor as well.

I would not recommend Dr.Hu. He WAS my mom's liver doctor. My mom was recently in the hospital for H.E. at UCI, and Dr. Hu didn't even come see her or check results of any blood work during her 5 day long hospital stay despite his office being in he same parking lot and despite her liver being the cause of her hospital stay. Her discharge paperwork said to schedule a follow-up with Dr. Hu. She left messages with his office to schedule and appointment and they never called back. Eventually she spoke with his nurse and she told my mom "Dr. Hu has sick patients and he couldn't see her until the end of November". Keep in mind my mom was in a coma a few days before this phone call because of her liver. The nurse then said "Dr. Hu said he's ok with you finding a new liver Doctor". Can you believe that!? This is just one of the things that is awful about this doctor. Long wait times and the language barrier are two other hurdles. He also avoids questions and gives vague answers. Do yourself a favor and find another liver Doctor. Your health is more important than he makes it out to be.