Dr. Francis was the doctor on top of my batriatic surgery 7 years ago, the surgey it self was quick and as painless for my familly as she kept them as informed as possible with very kind and friendly bedside manners, i unfortunately had internal bleeding and was re-hospitalized days after the surgery but again she was by my side and helped me see that if there was anything that could be done, she would do it. and this is the kind of doctor you want on your team, a doctor that will always return your calls, that will remind you there are no stupid questions, and when you loose faith in everything else, you wont loose faith in her. 7 years later i have had to deal with other unexpected health problems but they have made me realize the amazing doctor she is, i got pregnant two years later and she was again by my side... cant go wrong with Dr. Francis if i did it all over again it would always be her, in a heartbeat.