PARKING: ample parking but this building services many patients so it can be a full parking lot at times. The building is amongst several others on one big piece of land. So there’s parking all around.EASE OF APPOINTMENT: very easy and simple. Timeframe was within one week.OFFICE: clean environment, location is on the 2nd floor, four elevators to transport you or stairs to take as well. Lobby also had a large directory board in alphabetical order to help you find who you are looking for and where they are located. The waiting area was half full. There were plenty of magazines. There were outlets for phone charging. I needed that. Ugh. Thank goodness.STAFF: the front desk staff is visibly busy. There was one overly loud female who was sitting in the middle. She was a hot mess. Loud on the phone, loud off the phone; super hyper or annoyed at whatever just took place. I took a deep breath and said please God don’t let her call. Thank Goodness the woman next to her looked up and said next. Whew! I think she saw my facial expression and saved me. LolMY ACTUAL VISIT: I was called in by a nurse named Donna who was super nice and she took my vitals, performed an ekg, took blood and urine. She was efficient considering I have tiny veins. Got it on the first try! Bravo Nurse Donna! I was impressed by her. That’s truly a big deal for my poor arm. When Donna finished I was seen by a PA, who took my history. Then came Dr Ackerman who introduced himself and we spoke of my history and he gave me a physical. Let me just say that this doctor deserves every compliment there is out there because he was patient, compassionate and kind. He didn’t rush through the exam, nor did I feel like he didn’t listen to my concerns which is how it seems to be with others. Quantity over quality is something that is plaguing our providers but not this guy! He truly is a gem. He was very informative, very patient, knowledgeable and showed a genuine interest in my overall health. He gave me two different referrals which were much needed and he also informed me of different strategies to implement on my weight loss journey. I was very happy when I left and that’s the experience a person seeking treatment should have. He’s definitely a great asset to ProHealth. Keep up the same great energy and good work!OVERALL EXPERIENCE: ⭐️⭐️⭐️⭐️⭐️ 5 starsI would definitely refer others for care and treatment.