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Not just a doctor, loving, caring friend

Dr knapp was my doctor for over 10 years, that is over 1/3 of my life. Then a few years ago in 2016 I called to make an appointment an the receptionist refused to set up an appointment with me and said Dr. Knapp could not see me anymore. I was completely devastated. Reason being I was told I missed 3 appointment in a 6 month period. Now I agree a no show and no call is very unprofessional, however at the time I was dying of organ failure. I require to be hook up to a dialysis machine 12 hours a day, 7 days a week just to sub-stain life. Dealing with a chronic illness has very adverse effects on you. I also suffered memory issues and Dr Knapp was aware of this. I just think they could of showed a bit more compassion for a patient with extraordinary circumstances.