Dr. Sous herself is a great psychiatrist. She listens very attentively and has amazing insight clearly fueled by many years of experience. She is always on point and will answer any questions of mine, helping me to resolve any concerns. That being said, the organisation behind her operation leaves something to be desired. Multiple times, I have scheduled appointments with her assistant after a visit for a specific time, only to get a a call from an unknown called ID (which I don’t pick up on because it looks like a scam call), and then a voicemail message asking me to confirm my appointment for the date it was scheduled, but at a completely different time. Then I can’t call the number back because the called ID is unknown, so I call her office phone, and get voicemail, over and over again. And her voicemail is only reviewed every two or so days. There just is no way to directly contact anyone at her office, and what’s worse is the reason I have to contact them is continually about messed up appointment times. So to summarize: great psychiatrist, terrible organisation.