All Around Awefu
Could not be unhappier with Dr. Nguyen. Our appointments were very rushed, and she did a poor job of explaining my condition. 4 endoscopies, 2 gastric emptying studies, 2 barium swallows, a 24-hour pH study, an esophageal nanometer test, a hiatal hernia repair, and a fundoplication procedure — all for zero improvement in my symptoms. I showed up for one endoscopy and literally on the day of the appointment, right as I’m about to go under, she tells me the procedure is not covered by insurance. Are you kidding me? Plus her office is very flaky. I repeatedly had to hound them to send paperwork or make phone calls to insurance and on 2 separate occasions they took 3 months to get back. Really terrible service all around for an institution of Hoag’s esteem