Without having stepped foot in the office, Dr. soderstrom's staff managed to make my potential first experience with this dermatologist worse than any experience I've ever had in regards to health care. First, there was some confusion with my appointment date and time being scheduled without my confirmation. Trying to reach the staff was nearly impossible and leaving a voicemail to cancel an appointment was not an option. Then, when I was finally able to reach a staff member, she was both short and unpleasant. Don't let me fail to mention that the phone call ended when she very unprofessionally hung up on me. In attempt to reschedule an appointment, I was essentially told that I was an unwanted patient due to missing the appointment that they scheduled without my confirmation and that my doctor would need to find a new provider for me to see. Overall, I don't reccomend this provider. Not due to the quality of his work but due to the demeanor of his office staff. Unfortunately, they are the first and the last interaction to make or break your experience and they made mine significantly less pleasant.