I saw doctor Grando a couple of times, nothing great and nothing terrible, just doing this as a job, no more no less. I went to him to simply do a specific skin spray, he did it, and I left, no questions no answers. What is really terrible, based on my own personal experience is his billing staff. They charged me different rates for the same treatment on two different visits and when I tried to contact them to discuss the charges, I did not receive any response whatsoever. All I can say is: Make sure you ask them in advance what are the charges for the required services and what are the rates if using insurance or paying on your own, because they bill be VERY different. If you dont ask in advance then good luck getting things corrected later, or at least this was my first hand experience.