Dr. Arati Chand has thee worse follow up, and being forthcoming isn't her strongest suit either.. my mother wasn't doing well by the time we crossed paths with Dr. Chand. I left at least 5 msgs with staff to get a call back and discuss prognosis and treatment to prepare my family and my mother for what was to come (you know... life altering decisions) she never returned a call. The stress of not knowing; and aggravation of not being able to communicate with the Dr; let's just say, became overwhelming and I needed to seek professional ER help myself to put it mildly. The next time and only time I spoke with her was via "tele-med" and she told me and my family "there is no prognosis yet, it's not like anything will happen in the next 6 mos" 18 days later my dear mother passed away. Dr. Chand, after gathering my bearings I left you another message to discuss my experience, and low and behold I didn't get a call back.. surprised! I was not. Dr. Chand DO NOT do this to another family.01/01/21 shout out to Julie and Lizzy, for their unsolicited reaching out and calling to seek to understand and tried to mend fences and make things better. HOWEVER, Dr. Arati Chand isn't made of the same fabric like Julie or Lizzy; and STILL has not returned any messages since May 2019.