Epiphany Dermatology 's Online Review Report Card
Epiphany Dermatology
4.8
Average Star Rating
1592
Total Reviews
33
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Epiphany Dermatology received 95.1% positive feedback, with patients praising the doctors' thoroughness, professionalism, and friendly staff. However, 4.9% of the feedback was negative, primarily citing long wait times and scheduling issues. Overall, the practice is valued for its excellent care but needs better time management and appointment coordination.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Epiphany Dermatology 's Reviews
Terrible with their communication. After 3 phone calls including voicemail nobody returned my calls. I finally went to their office to get my pathology report & it was positive for skin cancer. I've had this close to a year & was told to just put Vaseline on it & it would heal. There's not enough room here to list all my complaints about this office & treatment issued.
VERY unprofessional. I will never go back. Went in for a full body scan for a cancer prevention check and the "doctor" hardly glanced at me. just went to another dermatologist and did it again. The other doctor did a very thorough job which gave me comfort that things were as they should be. Very good to know since skin cancer runs in my family. I would avoid this practice.
I have been a patient here for years, despite having an issue in the past with my son accidentally being given a sample of acne cream for his eczema. Last year I had a keloid scar removed and wasn't told by the doctor that it was likely to return. Less than a year later it's back and bigger and uglier than before. I now know that they usually return and the doctor said nothing to warn me, except a moment right before giving the shot for pain, the nurse finally mentioned it may return, so I had no time to consider if I was doing the right thing. What a waste of money and pain.
I really hate to leave bad reviews, but this bothered me for awhile now. I have this ugly scar on my back from a biopsy that didn’t need to happen. I had a previous dermatologist that diagnosed me with psoriasis, and the medicated creams worked amazing, although they were strong. I moved and needed to establish care from a new dermatology, and here I came. The male doctor insisted I had eczema. I know I’m not a dermatologist, but I explained that I was diagnosed with psoriasis from my previous doctor, my psoriasis creams helped it go away (but returns and wanted to try to opt for other options) it doesn’t itch, overall- the symptoms and appearance matched so much to psoriasis vs eczema. So doctor gave me eczema creams that did absolutely nothing. Still believing I had eczema. So they ordered a biopsy to be done to test it. Lo and behold it came back as psoriasis. So I got the right creams and all to help manage it, but now I’m stuck with this unnecessary scar on my back from the biopsy which I’ll see if anything can be done to help that, but wow. Wasn’t happy with my experiences. And also they call me very late at night when I’m not able to talk. I really hate to leave bad reviews as I stated but this was not a good experience and the doctor just did not listen to me. Sure he is a kind man and I know he’s more knowledgeable in the matter than me but everything pointed to psoriasis, of course it was psoriasis. The P.A. by the last name Kirby knew right away it was psoriasis. She was great. Maybe the Dr is great with other skin concerns, but eczema and psoriasis, just wasn’t it.
Wonderful staff, top to bottom! No pun intended, lol.
Dr Plott is amazing!! He is kind generous and very thorough. He has a great since of humor and he makes you feel like family. Dr. Plott doesn't do a quick glancing scan of your body like other dermotologist that i have been to. He takes time to check your full body. He was great at addressing any questions or concerns that I had and put my mind at ease. This is the first time that I have left a dermotologist and felt fully comfortable that i was well taken care of. Another thing that I should mention is the office is run very efficiently and there are no long wait times. I am so thankful that I found Dr. Plott!!
There are the most awesome people. From the Doctor to the office. I would recommend to everyone.
Great service by all in the office, outstanding teamwork!
The doctor and staff were great, but I was a little disappointed in how long it took for the doctor to see me. I scheduled the 8:00 appointment but still didn't see the doctor until 8:27. It was my first time, so maybe this was an anomaly, but overall I was very pleased with the visit.
Appointment was timely and thorough. I highly recommend Dr Plott. Staff is very attentive.
Did you find this reputation scorecard helpful?
Locations
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
