Home Instead's Online Review Report Card
Home Instead
4.2
Average Star Rating
18
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Home Instead received 77.22.2% positive feedback, with patients praising the excellent caregiving, dedicated staff, and flexible service. However, 22.2% of the feedback was negative, primarily citing rude management and profit over care concerns. Overall, Home Instead is valued for its patient-centered care but needs better handling of client relationships.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Home Instead's Reviews
Home Instead lets my dear friend, Eileen, stay at home instead of moving into a facility. All of her Carepros take excellent care of her and keep her motivated and healthy. Juliet goes over & beyond her duties. With my input, she makes doctor appointments, takes her to the doctor, buys groceries, etc. She is a godsend!
Reviewed On Google
Char takes wonderful care of my Mom!
Reviewed On Google
Highly recommend their services.
Reviewed On Google
Very happy with caregiver Tim and particularly Vicki's ability to cut through red tape and solve problems. We are quite pleased to be using Home Instead.
Reviewed On Google
When they finally give you a good caregiver, they take them away
Reviewed On Google
The owner, Tyson is a very rude and snobby person. Money matters most. Go elsewhere for your care.
Reviewed On Google
We currently have Home Instead Round Rock taking care of my Mother in our home. My Mother is unable to get out of bed, so she needs care 24/7. I work full-time so it is imperative that we have care we can depend on. The caregivers are wonderful with her and are always on time. Home Instead has been flexible in the past when Mom was in and out of the hospital. We could not be happier with the service we are receiving and are so thankful to have them!
Reviewed On Google
My experience with Home Instead has been since 2016 and a most successful and beneficial service. I recommend it to all who need assistance.
Reviewed On Google
We couldn’t be more pleased! True to their word, home indeed It’s completely focused on helping my parent stay in their home. Plain and simple, this is what everybody wants… It’s certainly what I want for myself and my family. Home indeed provided a caregiver that matched my parent exactly. I’ve seen almost immediate improvement in cognitive expression. If you’re looking for a partner to help you keep your parent in their home, You’ve found it!
Reviewed On Google
We are blessed to serve the families of our CAREGivers and Clients in Central Texas.
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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