Florida Cancer Specialists & Research Institute's Online Review Report Card
Florida Cancer Specialists & Research Institute
4.7
Average Star Rating
172
Total Reviews
34
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Florida Cancer Specialists & Research Institute received 91.2% positive feedback, with patients praising the professional, knowledgeable, and caring staff. However, 8.8% of the feedback was negative, primarily citing long wait times and poor communication. Overall, the practice is valued for its compassionate care, yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Florida Cancer Specialists & Research Institute's Reviews
Be prepared to wait ... even if you have an appointment. Customers are expected to arrive on time, but delays on their end are common. Waiting more than an hour to be seen makes it feel like your time is not valued. Other than that, good service.
Reviewed On Google
The employees are true professionals and the doctors are great but they wait is too long to be called
Reviewed On Google
I feel that the excellent care of my cancer by Dr. Reddy is the reason that I’m still around. My prostrate cancer spread to my lungs and lymph nodes. Aggressive treatment by Dr. Reddy arrested the cancer and has allowed me to continue my normal life. Thank you.
Reviewed On Google
Tiffany was very attentive and made me feel very comfortable.
Reviewed On Google
I am only giving 3 stars because I was there for 2 hours waiting to see the Dr. I gave blood then waited another 1.25 hrs. Finally saw the PA, which she is very good. When checking out, they told me I needed to give more blood. It was very frustrating when you're already stressed to be there for medical reasons.
Reviewed On Google
The staff were effective and the doctor spent time answering my questions and showed Concern for me as a person
Reviewed On Google
I spent over two hours at this office for a hematology appointment, and my actual time with the doctor was less than ten minutes. An hour past my scheduled appointment time, I still hadn’t seen the doctor, so I politely pulled a nurse aside to ask for an update and mentioned that I needed to get back to work. Her response was, “When do you need to be back at work?”—which completely missed the point. Patients’ time is valuable and should be respected. When I went to the lab for bloodwork, no one even acknowledged me until I interrupted a group of staff who were celebrating and passing around cake. Check-out was just as frustrating, staff had their heads down and didn’t acknowledge me until again I spoke up. When I finally tried to schedule my iron infusions, the woman assisting me seemed confused and unorganized. Overall, there was a clear lack of professionalism, communication, and respect for patients’ time. I left feeling frustrated and disappointed.
Reviewed On Google
I see a lot of doctors, but the people in this center take very good care of the patient. I need referrals for appointments, and the staff always gets them for me. I have to do blood tests every time I go, and the people in their lab take me in right away. It sometimes takes awhile for the doctor to get to the examination room, buy I'm sure that's because she always takes time with each patient, answering questions and explaining everything.
Reviewed On Google
I am always treated with compassion and kindness by everyone. There is almost no waiting time before every appointment.
Reviewed On Google
THIS W.AS MY FIRST VISIT TO THIS LOACATION. ALL WENT WELL
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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