Florida Cancer Specialists & Research Institute's Online Review Report Card
Florida Cancer Specialists & Research Institute - West Palm Beach
4.5
Average Star Rating
975
Total Reviews
83
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Florida Cancer Specialists received 88.8% positive feedback, with patients praising the compassionate care, professionalism, and the dedicated staff. However, 11.2% of the feedback was negative, primarily citing appointment delays and communication issues. Overall, the practice is highly regarded for its patient-centered care yet it needs better time management processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Florida Cancer Specialists & Research Institute's Reviews
Long wait times. Takes longer to find a parking spot than time with the doctor.
Reviewed On Google
Love Dr Peles!!!!!
Reviewed On Google
There is always a long wait but it's okay when the doctor is as good as Dr Peles
Reviewed On Google
Dr. Byron and her team are awesome….all the way from parking attendants, desk services, nurse practitioner's, nurse advocates, cancer center staff ,and aides, the Sari Center, and billing clerks. All wonderful people that are kind, considerate, and accommodating to your personal needs.
Reviewed On Google
Staff very professional,knowledgeable , polite and caring. Appts have been prompt.so far my experience has been very good.
Reviewed On Google
My experience at Florida Cancer Specialists has been a true blessing. Dr. Santos, Napoleon is an exceptional oncologist, compassionate, patient and he genuinely cares about his patients and makes sure they feel heard and supported in every step of the way. I also want to give a special recognition to the nurses, the staff and the whole team Kate, Trish, Karin, Ismail, Mya, Catherine, Beatrice and Destininque who were truly angels. Their kindness patience and constant encouragement made every visit easier and more comforting. They all provided outstanding care throughout my treatment. they were very professional and supportive. The entire team went above and beyond to make sure I felt supported during my treatment. During a very challenging time, this team showed dedication and kindness and would highly recommend Florida Cancer Specialists and Dr. Santos to anyone going through a similar journey and in need of an exceptional oncology care.
Reviewed On Google
The entire staff is so friendly and compassionate Dr.Smuckler is surely a blessing
Reviewed On Google
Always caring and professional
Reviewed On Google
Dr. Santos was amazing. He went over my chart and explain much more of why my visit every 6 months!
Reviewed On Google
The staff is friendly, helpful, knowledgeable and efficient. The professional Drs and NPs I have met are also very and caring
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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