Aspen Dental's Online Review Report Card
2.7
Average Star Rating
2493
Total Reviews
93
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Aspen Dental received 57.1% positive feedback, with patients praising the kindness, professionalism, and efficiency of the staff. However, 42.9% of the feedback was negative, primarily citing inconsistent scheduling, billing issues, and poor communication. Overall, the practice is appreciated for its caring staff, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aspen Dental's Reviews
Ms . KRISTI AND Dr. Pierre had me feeling so comfortable and the procedure went well i don't remember even getting put to sleep. When I woke up it was done. Thanks cuz see you guys soon
Oneshiana and dr. Truong always do a great job taking care of my smile. As someone who gets nervous going to dentist they make my visit comfortable. Great dentist office
Overall experience was great! Oneshiana and Dr. Truong were very professional and we appreciated their attention to detail. We would recommend them to anyone. Thanks!
They were quick and efficient for both the free consultation & my cleaning appointments. Thanks again
I was so nervous to go here because my last experience at the dentist was horrible. Quickly my anxiety went down, and everything was explained to me clearly. I’ve never had such a great experience when having an anppointment. Everyone was so nice and patient , and my experience was great! I highly recommend going here!!
Very friendly staff!!! They were extremely thorough with my dental exam and helped me establish a treatment plan to keep my teeth and gums healthy.
Angelina was the very best hygienist I have ever had and I am 78 yrs old!!
Everyone is so friendly, professional, it was such a pleasure talking to everyone. The Dr. reviewed everything in detail and Tania was so instrumental in explaining the benefits. I enjoy the visit.
I hate going to the dentist period, with that being said, they were great. the doctor listened to me and my concerns. the staff are helpful and polite. I will not go anywhere else.
All staff and Dr were absolutely fantastic. Due to an “emergency,” I had to bring my husband to the Leesburg office which is about an hour from us BUT after our experience today, we will continue to visit only this office regardless of the convenience of other offices.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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