Aspen Dental's Online Review Report Card
2.9
Average Star Rating
2728
Total Reviews
38
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Aspen Dental received 64.9% positive feedback, with patients praising the friendly and knowledgeable staff and quick and effective procedures. However, 35.1% of the feedback was negative, primarily citing billing issues, long wait times, and poor customer service. Overall, the practice is appreciated for its competent dental care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Aspen Dental's Reviews
Everyone was very kind and explained everything in detail. I was given multiple options, and shown a variety of ways they could help me achieve the results needed in an affordable way for me. It felt very personal and that there was genuine care for my comfort. A quick-feeling appointment without feeling rushed. Jean took such good care of figuring out finances with me. The cost was the most daunting part, and she made it feel so manageable.
Reviewed On Google
Very friendly staff
Reviewed On Google
Very friendly staff. Very reasonable. They were very helpful.
Reviewed On Google
The dentist that did my filling was super nice and professional. I also thought he treated his staff nice. Very good experience overall!
Reviewed On Google
Very happy with Aspen. Dr. DeSanto is awesome and the staff is friendly and knowledgeable. Would recommend to anyone.
Reviewed On Google
I had a great experience at Aspen Dental thanks to Khyrie at the front desk. From the moment I walked in, Khyrie was friendly, professional, and incredibly helpful. They made the check-in process smooth and stress-free, answered all my questions with patience, and created a welcoming atmosphere. It’s clear they truly care about patients and take pride in their work. Thank you, Khyrie, for making my visit such a positive one!
Reviewed On Google
After going to another Dentist for years, and being told I needed crowns on all of my teeth to have a pretty smile & it would cost me 20,000. I never had a good check up either. I did slack for a bit!🤨 Then I bit into a piece of cold chocolate & broke my front tooth off!! It was horrible!! I was so embarrassed!! They got me in the next day & I had a floating tooth. I was happy until it came off that evening when I bit into a hamburger. They glued it back in place the next day. Then 2 days later at a nice restaurant it broke off again!! I felt bad calling them, but it wasn't my fault. I felt like they really didn't want to deal with me & was even contradicted a few times. My husband goes to Aspen Dental & had a good experience. So I made an appointment. I'M SO GLAD I DID!! Dr. DeSanto was awesome along with the rest of the staff. She had a totally different plan for me, that I could afford!!! I did the Invisalign for about 6mos. a filling, bridge & veneers on my upper front teeth. I still have to do a double take when I look in the mirror. It cost me a quarter of the other quote!! I went today to get my annual teeth cleaning. The tech told me, I'm doing a good job of taking care of my teeth & I was told that several times by Dr. DeSanto. Everyone was always friendly & down to earth, yet professional. THANK YOU ASPEN DENTAL (sioux city, IA) I LOVE MY SMILE finally after 50+ years 😁♥️♥️
Reviewed On Google
was great!!
Reviewed On Google
Called Aspen dental March 25 for an emergency tooth extraction. Set me up an appointment for April 7 but got me in the very next day on March 26 which is what I needed. No sedation for surgery but wasn’t necessary. Dr. Komosinski did great getting the molar out in a gentle, timely manner.
Reviewed On Google
Very attentive and kind
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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