Smh Urgent Care Center's Online Review Report Card

So I couldn't get in to see my doctor so I took the day off work to come here. Yes I have been here before but this time I don't think they did what they was to suppose to do as far as the doctor I told her my symptoms and what was going on and all she could give me was steroids....and in the meantime hear iam still with a plugged ear congested as ever....I just want to get better I don't feel that she listen to me and just told me she can give me this .....and when I mentioned an antibiotic she said that won't help and I asked her again about my ear and the same nothing wrong with them....then why are they plugged and the other times I've been there they gave them to me and guess what it help Need to say I won't go back or if I do I will refuse her or just not go back to that one.....I just wish doctors would listen more to whats going on with patients this is ridiculous....

My husband has some issues with his legs. We sold our place in Sarasota a while back, so we are just visiting. SMH has always treated us with the utmost respect. A very diligent Tamir signed my husband in. Stephanie, a cheerful proficient nurse, did his intake. Dr. Patrick Story spent more time with my husband than ever would be required. He was very sincere yet down to earth. He gave good advice and answered our every question. Moira, a super cautious nurse, took my husband's blood per the doctors request without giving him pain. We have always appreciated SMH Urgent Care. They quickly pinpoint your ailment and move forward. Thanks so much for taking good care of my husband today and taking great care of both my husband and myself for all the years we had lived in Sarasota.

Left yesterday feeling like I just got robbed for $150 I saw Dr B and I didn’t want to but I had to mention something I read online because I have strange hard nodules on my leg and also my lymph node on my throat is swollen and online diagnosed it perfectly so I can’t imagine how annoying it is for a doctor to hear that a patient googled there diagnosis but I had to suggest it especially after she suggested it was a bug bite. I did tell her the first large hard nodule came 5-6 weeks ago then another a week after and another 2 days ago. What are the chances a bug would only bite my left lower shin, there’s no sign of a bite and would a bug bite reaction last 5-6 weeks? So I just wanted her opinion on erythema nodosum which says large tender red nodules appear on the shins triggered by infections elsewhere in the body. A common cause is strep throat. I got home yesterday and noticed I have multiple spots of puss in my throat. She would have seen them if she bothered to look at my throat after I told her my lymph node was swollen instead she said “some people have skinny necks and they just stick out sometimes” REALLY!! I was polite while she said these things and I shouldn’t have been but I felt bad because she got incredibly offended when I said I read something online, as I started to show her my phone she said “ no, please don’t” and put her hand up to block my phone. I didn’t want to offend her further but why should I feel bad? Why is it alright that I keep paying money for bad information. I just paid another doctor 2weeks ago who diagnosed cellulitis I took antibiotics and grew another nodule now Dr B prescribed another antibiotic that won’t help my throat so I have to pay for another doctor to prescribe another antibiotic and to get a correct diagnosis. It would be great if doctors got paid after they did there jobs correctly and only if they did there job correctly. I wouldn’t pay a lawn care company to piss on my lawn. They get paid after the lawn is cut. I would have felt differently about this situation if she took the time to listen and if she didn’t agree just explain why and I would have been happy with that instead of an extremely unlikely guess.

Came in for a physical at 2:00 pm. Physician did not cone to see me until about 3:45. Did not leave until 4. No one even tried to accommodate or update me.

Excellent care, no wait, was able to get in and out. Excellent staff!

The staff at SMH Urgent Care on University Parkway are terrific. My wait time was minimal, and I received courteous and professional care.

Very efficient. Everyone was so friendly and for an urgent care I was in, had testing, and was out very efficiently. Best urgent care I’ve been to.

Wait time was outrageous. Never received discharge papers/ or email. The prescription was not sent to the pharmacy. When I called to get the email & confirm the subscription, I was placed on hold as she "looked through my chart" then sent to the voicemail to leave a message. I didn't receive a callback.

The receptionist didn't check me in when I got here she just has me waiting for an hour just to check me in then another hour to see the doctor this place is a joke

Daughter came in with a deep cut. They used liquid adhesive instead of stitches, and after the bandage started coming off (what it’s supposed to do after it heals), it was pussy and not even closed. Now we have to go somewhere else to fix it. Don’t come here for stitches or liquid adhesive. Front desk workers were rude as well.