Smh Urgent Care Center's Online Review Report Card
Smh Urgent Care Center - St. Armands
4.4
Average Star Rating
293
Total Reviews
87
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
SMH Urgent Care Center received 80.9% positive feedback, with patients praising the efficient service, knowledgeable staff, and friendly atmosphere. However, 19.1% of the feedback was negative, primarily citing long wait times, lack of communication, and unprofessional behavior. Overall, the care center is valued for its quality service, but could improve time management and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Smh Urgent Care Center's Reviews
Excellent fast attention after exam for a possible TIA or stroke, taken very quickly by ambulance to SMH ER
Reviewed On Google
Had a cut on my lower leg. The wait was minimal, I was treated and released in under an hour.
Reviewed On Google
Care center was under construction with no signage that it was open or how to get in. Entry was a back staircase to the 2nd floor. Fortunately construction workers came out in time to direct me before I left. I was seen in a relatively short time. Medical staff was pleasant. The antibiotic prescription did not solve the problem but I appreciated the quick access.
Reviewed On Google
I appreciated the attention to detail and questions related to my symptoms. All staff were kind and helpful!
Reviewed On Google
Excellent facility……occasional elevator not working
Reviewed On Google
I was truly astounded how easy my experience was. It was a Saturday and I could not wait till Monday to see my PCP. I got online and found this walk-in center. I filled out the online form at 1:05 and got an appointment for 2 pm. We got there at 1:45, and there was plenty of parking. We were seen immediately. The clerk at the desk was very pleasant & efficient completing registration. I had no wait time since the clerk let me right into the exam room. Bella, the LPN came in almost immediately to do the workup. I was seen quickly and sent on my way. I think I was there a total of 30 minutes. Great place. Highly recommend.
Reviewed On Google
We had a good experience and appreciate the help and expertise of everyone involved! We would like to hear the results of the culture, hope to hear something soon. Thanks, David and Lynn Rogers
Reviewed On Google
Staff was very helpful and hospitable. I was examined and treated very quickly!
Reviewed On Google
I was really sick. Throat was really really bad. I was vented 5 years ago for ten days. I often wonder if that throat of mine is a tad smaller!!! I have never been given an oral steroid in the office. I thought it was particularly caring of the nurse practioner.
Reviewed On Google
I always have nothing but positive things to say about SMH urgent Care of St. Armand circle
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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