Pearle Vision's Online Review Report Card
Pearle Vision
4.7
Average Star Rating
191
Total Reviews
13
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Pearle Vision received 92.9% positive feedback, with patients praising the thorough exams, professional staff, and exceptional customer service. However, 7.1% of the feedback was negative, primarily citing unhelpful staff and poor customer service. Overall, the practice is highly regarded yet it needs better handling of customer grievances.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Pearle Vision's Reviews
Dr. Ray provided one of the most thorough eye exams I’ve ever received, was very impressed. Support staff including Warren went above and beyond to ensure my transaction was made through HSA and voided a previous charge (error on my part) without any issues. Appreciate the top tier, friendly service of this office and highly recommend them to all.
Reviewed On Google
The Dr was great. She gave me the most thorough eye exam I ever had but on the other hand the eye glass technician (I guess that is what you call them) are very rude and condescending. I purchased a pair of glasses from them and the lenses had a slight flaw in the corners where my peripheral vision was blurry in the right corner of one eye. Instead of trying to come up with a solution to rectify the problem they were quick to say we will just give you your money back and you can go somewhere else and get your glasses. Then when I asked how will that affect my insurance since my insurance covered most of the cost I was talked down too like I did not know how insurance works. Being new too Atlanta I thought the south would be more accommodating and welcoming 🤔.
Reviewed On Google
Everyone is so friendly and Dr. Ray is very thorough
Reviewed On Google
The best experience and team ever! I will recommend Doctor Ray to anyone who will listen. I've been with Dr. Ray since 2017 and followed her to Pearle Vision. The team is always very nice and makes the appointments as easy as possible. I had an issue with my glasses this year the team exceed my expectations to help me. I really appreciate all their help!
Reviewed On Google
This place is the best for your eye care. The doctors take care of you very well and suggest you the right glasses. They accept most of the vision care insurance policies. The place is well maintained and clean. They have plenty of free parking in front of the store as it sits in a shopping plaza. They have most of the branded glass frames. The prices are little high, maybe because of the branded ones. If you need any kind of eye care services you can count on them. I would sure recommend this place.
Reviewed On Yelp
This is the best full-service vision center I have ever visited where you will be personally fitted for your eyewear. Dr. Ray the doctor on my first visit detected I had glaucoma which was affecting my blood pressure. She referred to a top-notch specialist who performed surgery and my blood pressure returned to normal. She is very thorough examining her patients. Nina the Dispensing Optician along with Warren and James can help you with eyewear selection and fitting they are caring professionals. You won't regret coming here!
Reviewed On Google
Dr Ray gave me the best ophthalmology exam I have ever had. She provided information that was new to me. The comparison of images has both alternatives on the same screen; all my past exams had them on separate screens. The procedure ordering a pair of glasses was very efficient.
Reviewed On Google
The best experience ever! The doctor was professional and well educated. The gentleman who sits down and goes over the insurance was also phenomenal. He matched us with our glasses and gave in-depth insightful information on our coverage and plan. I would return again with the family for our next appointment
Reviewed On Google
Pearle Vision eye care retailer is located in peachtree station shopping center next to Starbuck. Caring for you and your eyes, the eye care experts at your Pearle Vision in Atlanta provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. They welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare and more. Many of their locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans. Dr. Vonda Ray is the best optometrist. She does great eye exam and suggests the right one. Dr. Ray is kind, welcoming, and takes her time to make sure your prescription is just right. They have the most technological & advanced equipment for eye exam. Staff is very professional and knowledgeable. I also worked with the woman, I believe to be named Nina. She helped us pick the best frames to suit my facial structure. I am a satisfied customer, but it would be nice to have more frames in display. Ample free parking in front of the business. I highly recommend this location.
Reviewed On Yelp
I literally love this place ! All the staff are amazing. I’ve been going here for the past 7 years and wouldn’t choose any other place to get my glasses
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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