Fresenius Kidney Care's Online Review Report Card
Fresenius Kidney Care - Chicago
0.1
Average Star Rating
224
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Fresenius Kidney Care received 4.0% positive feedback, with patients praising the caring staff and supportive environment. However, 96.0% of the feedback was negative, primarily citing poor communication, inconsistent care quality across locations, and staff unprofessionalism. Overall, the practice is appreciated for dedicated care, yet it needs stronger communication and consistency across facilities.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Fresenius Kidney Care's Reviews
I chose this facility because if the atmosphere the techs create. There are two Fresenius Centers that are closer to where I live, but I travel further because I feel comfortable in know someone is going to treat ne with dignity and respect no matter what. And it helps they always have a great sense of humor. The nurses are kind and I get the best care available.
I wasn’t feeling good yesterday and today the manager comes up to me with her fingers crossed like she’s warding off a vampire and says “are you still germy” ... not how are you feeling or are you doing better. I got in a mood with her after that and she has the nerve to say stop being disrespectful I’ve never been disrespectful to you🤦🏻♀️ the management needs etiquette classes. Techs are great though
they push annoying vxxine ads that suck big time.
Staff is extremely helpful and dedicated to helping and educating their patients and family.
My girlfriend is seen by the milford facility in Ohio. Dialysis orders have been ignored from her nephrologist multiple times. This includes skipping a scheduled dialysis day d/t short staffing and isolation issues within facilities. No one has still yet to answer on why this happened or why orders aren't followed. The neglect, poor communication and bed side manner very much so need to be re-educated in the south western area of Ohio.
I would in no way recommend this place to my worst enemy. they do not care for their patients. They don't give a crap about them. lol them off, move them out. bullcrap. please take my advise. do not go to this place
Overall, in center hemodyalosis was a good experience. When I went to the pd program, however, I ended up with three different trainers (first one had Covid and couldn’t complete my training.) Three different trainers- three different ways of teaching, showing pd operations. Within a month at home, multiple equipment failures ( two cyclers, two cassettes) leading to next day manual exchanges. The cyclers are all refurbished and look to be based on a Windows 3.1 operating system. Each time equipment failed, solution bags, cassettes, and tubing all thrown away- I ran out of supplies in less than three weeks. Until upgrades are made, I will be looking elsewhere.
One of the worse places to receive treatment. The techs are extremely rude. They lack the ability to effectively communicate. And I’m never comfortable with climate control that’s in the facility. No regards for the patients
My husband's dialysis clinic has been in complete disarray and now they have changed his schedule effective immediately without consulting with us. It is now impossible for my husband to work his normal schedule and now impossible for me to help him with transportation to and from treatment. This is not the only problem this clinic, they fired their charge nurse after denying awful practices that I reported for so long. The only reason we have stayed at this clinic is because my husband's doctor rounds there. There's no social worker, no charge nurse to help with clinical issues/scheduling. They play games with people's lives and they will not be playing with my husband's any longer. I will be reporting this and all other issues to Medicare. If you love your family DO NOT LET THEM GO TO FRESENIUS THOMAS JOHNSON DRIVE FREDERICK MD.
I applied to this place and had an awesome first interview went to have my second one and the gentleman was an hr late calling me then told me I couldn't be hired because I hadn't received my ccht yet even tho his first recruiter told me differently. when I tried to tell him what I was told he rudely interrupts me and said she didn't know what she was doing and gave me false info. when I called him on it he told me I was being unprofessional and this wasn't a way to get a job. I asked for a supervisor so I could report the situation and he said there wasn't anyone to report to. ive been in Healthcare 12yrs and I love my patients and those I take care of. I dont disrespect anyone till I've been disrespected first. I am a hard worker and do a very good job at taken care of the sick and don't look at people as dollar signs or another body to fill a chair. I highly do not recommend this place for employment
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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