Fresenius Kidney Care's Online Review Report Card

The people here do amazing lifesaving work!

So proud to be a part of this company! Thrive on!!

This is the Worse Facility to get treatment at. And The Company knows that this place has been managed by a Negligent Facility Administrator i'm guessing because it's located in the heart Englewood one of the most impoverished communities in Chicago the company overlooks their neglect and wrong doing to staff and patients. Claudia Pittman has been managing this particular facility to the ground for over15years purposely creating a hostile and uncontrollable atmosphere,verbally abuse her staff Steals Money From her employees and Facility. If you call HR to complain about your concerns She will either have you removed or she will intimidate and give you a hard time to make you leave. Claudia the Administrator, Beverly the charge nurse and the nephrologist Doctors make a huge effort to keep patients dependent on dialysis giving them Maximum treatment times instead of helping them get a Kidney. Patients are dying due to outdated dialysis equipment and unnecessary neglect like refusing to check weight as needed

I wasn’t feeling good yesterday and today the manager comes up to me with her fingers crossed like she’s warding off a vampire and says “are you still germy” ... not how are you feeling or are you doing better. I got in a mood with her after that and she has the nerve to say stop being disrespectful I’ve never been disrespectful to you🤦🏻‍♀️ the management needs etiquette classes. Techs are great though

they push annoying vxxine ads that suck big time.

Staff is extremely helpful and dedicated to helping and educating their patients and family.

My girlfriend is seen by the milford facility in Ohio. Dialysis orders have been ignored from her nephrologist multiple times. This includes skipping a scheduled dialysis day d/t short staffing and isolation issues within facilities. No one has still yet to answer on why this happened or why orders aren't followed. The neglect, poor communication and bed side manner very much so need to be re-educated in the south western area of Ohio.

I would in no way recommend this place to my worst enemy. they do not care for their patients. They don't give a crap about them. lol them off, move them out. bullcrap. please take my advise. do not go to this place

Overall, in center hemodyalosis was a good experience. When I went to the pd program, however, I ended up with three different trainers (first one had Covid and couldn’t complete my training.) Three different trainers- three different ways of teaching, showing pd operations. Within a month at home, multiple equipment failures ( two cyclers, two cassettes) leading to next day manual exchanges. The cyclers are all refurbished and look to be based on a Windows 3.1 operating system. Each time equipment failed, solution bags, cassettes, and tubing all thrown away- I ran out of supplies in less than three weeks. Until upgrades are made, I will be looking elsewhere.

My husband's dialysis clinic has been in complete disarray and now they have changed his schedule effective immediately without consulting with us. It is now impossible for my husband to work his normal schedule and now impossible for me to help him with transportation to and from treatment. This is not the only problem this clinic, they fired their charge nurse after denying awful practices that I reported for so long. The only reason we have stayed at this clinic is because my husband's doctor rounds there. There's no social worker, no charge nurse to help with clinical issues/scheduling. They play games with people's lives and they will not be playing with my husband's any longer. I will be reporting this and all other issues to Medicare. If you love your family DO NOT LET THEM GO TO FRESENIUS THOMAS JOHNSON DRIVE FREDERICK MD.