Pearle Vision's Online Review Report Card
4.7
Average Star Rating
285
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Pearle Vision received 94.7% positive feedback, with patients praising the knowledgeable and friendly staff, efficient service, and extensive frame selection. However, 5.3% of the feedback was negative, primarily citing inconsistent quality and miscommunication. Overall, the practice excels in customer care yet could improve consistency and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Pearle Vision's Reviews
Matt is literally the MVP. He has helped me through about a million hurdles that I have faced with my glasses and lenses over the years. He is so kind, as is the entire staff there. Sometimes I had to come in two times in one day for tiny adjustments and nobody ever judged me or acted like I was too much or too sensitive. Everyone smiled at me and was so welcoming, never frustrated or impatient. Matt is able to make the most subtle but powerful tweaks to make your glasses fit your unique face and comfort. I cannot say enough good things about this place. Seriously if you have any doubts about coming here-don't. You will love it!!! :)
Reviewed On Yelp
Love the Pearle Vision team!!!
Reviewed On Google
I have been going to this Pearle location for over twenty years. Have always received great service there...great service and very friendly. More like family.
Reviewed On Google
Matt, Elizabeth, and team are all amazing to work with! Couldn't have had a better experience. Their professionalism, kindness, and overall care is amazing.
Reviewed On Yelp
Everything went great. The doctor and front desk staff were so friendly and made me feel very comfortable. I was having some anxiety about having an eye exam and hadn't had one since I was a kid more than 20 years ago. They both put me at ease and made the process smooth and easy. Very glad I went here for my first experience back at an eye doctor and I will definitely be back when it's time for my next exam!
Reviewed On Yelp
Great service, Liz M was amazing to work with. Will def be back.
Reviewed On Google
Excellent service, very professional.
Reviewed On Google
This is the best place in the city to get glasses. The amount of time the staff takes to help you choose a pair that not only fits you, but makes you look your best is AMAZING! I recently got a new pair of glasses and I have been getting compliments left and right. I'll be back! Thank you Pearle Vision!
Reviewed On Google
I had a wonderful experience here!!! Jackie was so amazing and patience when it came to helping me put in contacts for the first time. Everyone was so friendly and professional!
Reviewed On Google
Bustling optical shop! The young lady who greeted me quickly checked my insurance, led me into an exam room & performed the preliminary tests. The Dr was downright charming, fast and efficient. She made sure I had all the answers and told me if I had any problems she would solve them personally. The only problem was the price of the new glasses. Including my insurance coverage they would still cost nearly $800.00 bucks. No deal unfortunately. Everything else was great.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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