Hands Of Hope's Online Review Report Card
Hands Of Hope
4.7
Average Star Rating
216
Total Reviews
31
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Hands of Hope Physical Therapy received 91.2% positive feedback, with patients praising the professionalism, friendly staff, and exceptional care. However, 8.8% of the feedback was negative, primarily citing unethical practices and billing issues. Overall, the practice is appreciated for its supportive environment but needs better oversight and billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Hands Of Hope's Reviews
I've only had one visit but so far I am pleased and will be returning. The office is clean and my physical therapist was very thorough!
I had a very good appointment at hands of hope physical therapy. The staff was friendly and very accommodating. They were professional, kind, & very helpful in making feel completely welcomed and relaxed in their facility. I had good vibes at hands of hope as well as excellent therapy. I felt much better after receiving therapy overall at hands of hope. I actually felt hopeful that this kind of therapy would help me accomplish my goals on route to a better quality of life. I felt relaxed and comfortable at hands of hope. Believe me the facility is the real deal!!! I feel very confident that this is the place where my dreams os health and fitness will be accomplished finally. They assured me that it's one step at a time and I will be successful in seeing improvement in my quest for my betterment in my body. Thank you hands of hope for helping me achieve my dreams of physical health. I will definitely do my part too. I know that my level of commitment and dedication at hands of hope will help me live a better live and for this I am truly grateful.
Easy to get a appointment. Staff was very friendly no long waits.
The staff at 1021 Bedford ave.. are very friendly and warm. They really support you through your pain. They are very caring and nurturing. Its hard to find people who you are comfortable with and trust to take care of you when your in pain.
Caring,professional committed staff
I felt inclined to leave a review because I would hate for anyone in the future looking to relieve their pain by coming to this facility. This place has one of the most unethical medical practices I've ever experienced. I really hope they are reported to the board for medical malpractice. The PT did not do any sort of exam on me to test functionality or range of motion. They immediately put me on stim, then had me do generic shoulder exercises for months. Then they will try to run up your insurance and exploit you by signing you up for "pain management" doctors without your consent. The "pain management" doctors will push lidocaine spray on you, then later will suggest you get lidocaine shots 2-3 times a week. That's absolutely insane. They're not resolving any issues with pain by finding the source. They are only hiding the symptoms. I was never met with any other professional doctor about my treatment plan or even a release date, other than a "pain management" doctor who just kept pushing lidocaine shots onto me. I am not getting lidocaine shots all over 2-3 times a week. Absolutely insane. I immediately changed PTs after this uncomfortable experience where I was pushed to get lidocaine shots just to run my insurance. I kept telling them my left shoulder was the main problem but the pain has transferred to my right shoulder because my right shoulder has been trying to overcompensate for it. Not a single thing was listened to, they asked me to get a MRI on my right shoulder. I kept telling them I need a MRI on both. Once again requests have been ignored. I decided to go with another company after this incident, Hands of Hope is terrible. My current new PT immediately found that I had an inflamed joint in my shoulder which was stated that it was glaringly obvious to any medical practitioner in this field. They saw it immediately when checking my range of motion even without a MRI. They were shocked I've been going to PT this long and not a single doctor had said anything to me about it. My current PT has an actual treatment plan and estimated release date. My estimated release date is one to three months. They told me no PT should have kept me that long, like when I went to Hands of Hope. This entire situation has had me reflect on how crooked our medical practices have become in this country. This place is the prime example of pushing patients on drugs and never finding a solution so that the patient continues to return. This place should be known as Hands of Greed.
I felt inclined to leave a review because I would hate for anyone in the future looking to relieve their pain by coming to this facility. This place has one of the most unethical medical practices I've ever experienced. I really hope they are reported to the board for medical malpractice. The PT did not do any sort of exam on me to test functionality or range of motion. They immediately put me on stim, then had me do generic shoulder exercises for months. Then they will try to run up your insurance and exploit you by signing you up for "pain management" doctors without your consent. The "pain management" doctors will push lidocaine spray on you, then later will suggest you get lidocaine shots 2-3 times a week. That's absolutely insane. They're not resolving any issues with pain by finding the source. They are only hiding the symptoms. I was never met with any other professional doctor about my treatment plan or even a release date, other than a "pain management" doctor who just kept pushing lidocaine shots onto me. I am not getting lidocaine shots all over 2-3 times a week. Absolutely insane. I immediately changed PTs after this uncomfortable experience where I was pushed to get lidocaine shots just to run my insurance. I kept telling them my left shoulder was the main problem but the pain has transferred to my right shoulder because my right shoulder has been trying to overcompensate for it. Not a single thing was listened to, they asked me to get a MRI on my right shoulder. I kept telling them I need a MRI on both. Once again requests have been ignored. I decided to go with another company after this incident, Hands of Hope is terrible. My current new PT immediately found that I had an inflamed joint in my shoulder which was stated that it was glaringly obvious to any medical practitioner in this field. They saw it immediately when checking my range of motion even without a MRI. They were shocked I've been going to PT this long and not a single doctor had said anything to me about it. My current PT has an actual treatment plan and estimated release date. My estimated release date is one to three months. They told me no PT should have kept me that long, like when I went to Hands of Hope. This entire situation has had me reflect on how crooked our medical practices have become in this country. This place is the prime example of pushing patients on drugs and never finding a solution so that the patient continues to return. This place should be known as Hands of Greed.
Super welcoming space & friendly staff!
It worked out great. The first physio I saw was great but for my personality, too polite and gentle. I’m rough and I’m in pain and I’m in trouble and I feel like I have to have such strong massage that it is painful. But I did t get that. I went to another of their branches and the guy was superfocused on what was needed. I really felt like the problem was going away and so I booked up a lot of time according to his advice
Very bad
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