Schweiger Dermatology Group's Online Review Report Card

Unbelievably bad experience at Schweiger Dermatology – Brighton (Dr. Abigail Hunt Dugo). My appointment was at 7:40 AM at 2150A. I showed up right on time, but both the front and back doors were locked — the entire building was closed. I waited patiently in my car for over 30 minutes, left a voicemail, and checked my confirmation email again, which clearly said 2150A. When I went next door to 2140A, they told me the doctor refused to see me, saying I was late — which was completely false. Then the receptionist came back saying the doctor claimed I had rescheduled my appointment, which was a blatant lie. I was shocked by how disorganized, rude, and dishonest this office was. They gave the wrong address, wasted my time, and then blamed me for their mistake. No apology. No responsibility. Just excuses. This place shows zero respect for patients. If you value your time and want to be treated fairly, stay far away from this office. There are many better dermatologists in Rochester who actually care about their patients.

I went to their office in Morristown . My appointment was at 1:40. I got there at 1:38 went into office checked in the women had me sign paperwork and I sat down for 30 minutes. I received a text telling me I missed my appointment and the women At front desk called my name. When I went to the front desk she said you were late they can’t see you. I said I’ve been here you gave me the paperwork to sign . She asked if I wanted to speak to the manager I said yes and sat down . I waited 15 minutes and the women called my name and said there is nothing I can do. I WILL NEVER GO HERE AGAIN!!!!

Love, love , this place everyone here is professional, and the doctors really attend to all your needs. I recommend this to anyone 5 star!!

The front desk staff, PA, and Doctor were all kind respectful and paid attention to all my questions.

Don't go here - you will not be able to reach them. Patient well being is not a concern. They left me a message about my biopsy results, I have tried to 5 business days to contact them and left 4 messages. No one has called back. Today I finally checked the portal to see that I do in fact have SKIN CANCER. And yet they can't be bothered to return my call? Absolutely beside myself. What a terrible office.

Dr. Fowler is not knowledgeable in her field! Due to her lack of knowledge and recommendation for my child’s skin care, I can’t recommend Schweiger Dermatology group!

Impossible to reach the office after experiencing some post surgery complications. No one called back after describing the issue to the hotline the first time. The second time, they just hung up on me. Not sure if that’s how you treat patients.

Courtney Eckhout should be ashamed for how condescending she is to patients. If her workload is too heavy or she’s in a bad mood she shouldn’t be treating people seeking help. Terrible attitude.

FRAUD BILLING! PATIENT NEVER SAW THIS DERMATOLOGY GROUP AND THEIR "ESCALATION" DEPARTMENT WAS UNHELPFUL AND RUDE. DO THEY EVEN LOOK AT AN ID WHEN A PATIENT COMES IN ... OBVIOUSLY NOT. BEWARE!

I was referred. Regret. Slice mark scar left on my back with a black mark. Expensive and Upper East Side atmosphere. Two years later they come back for more money, something rejected from insurance. Bad system. Do not recommend. Go to a smaller dermatologist outside of Manhattan, lower fees and potentially better care.