Lenscrafters's Online Review Report Card
Lenscrafters - Canton
4.8
Average Star Rating
840
Total Reviews
40
Recent Reviews
3
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
LensCrafters received 81.4% positive feedback, with patients praising the staff's helpfulness, friendliness, and the great selection. However, 18.6% of the feedback was negative, primarily citing poor customer service, long wait times, and unprofessional behavior. Overall, while the practice is valued for its helpful staff, it needs better time management.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lenscrafters's Reviews
Everyone who helped me here is soo nice! I have to come back here again.
Reviewed On Google
Worst company ever! Don't go here. Their lab scratched my glasses & made me wait an additional 2weeks after l told them l get horrible migraines from the old glasses,Mgr didn't seem to give a crap!
Reviewed On Google
I tried going to a bargain eyeglass place, but discovered I would be spending the same amount of money. I went to Lenscrafter where salesman Joshua helped me navigate through the many frames that were offered in my price range. Save yourself some time and don’t fall for those bargain places.
Reviewed On Google
They rushed me through my eye exam and when I told them my current prescription which has not changed they gave me the wrong prescription. I even mentioned it at appointment when they handed me the paper and they still sent the wrong ones. After this I’m not coming back.
Reviewed On Google
Amie, at the Canton, Ohio LensCrafters store was patient and extremely helpful with staying within my budget and frame selection.
Reviewed On Google
Great experience with multiple reps. Fist time was just looking at glasses options, went back to purchase and had a very nice experience with Josh.
Reviewed On Google
Excellent experience!
Reviewed On Google
Leighann and Josh went above and beyond!! I couldn’t be happier with the service I got here.
Reviewed On Google
Very helpful staff and clean store
Reviewed On Google
Was able to get my glasses done within 20 minutes! Thanks Josh for the quick assistance
Reviewed On Google
Did you find this reputation scorecard helpful?
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
