I think she is a terrific doctor. She has always been very caring, compassionate and easy to speak with. She does expect her patients to follow her instructions, as she explained to me this is only to help you get better. I have never had a bad experience with her office staff or her. After receiving my blood work, she has personally called me at home to discuss any changes she feels are necessary. I think the problem with a lot of people is they don't like how strict she is about patients being in charge of their own health, medications and appointments. She wants to see you at certain times and she wants you to stay on top of your medications. I guess she wants to hold you accountable for your own health. When it comes to diabetes let's face it we have to take ahold of our life and our choices, she is there to guide us and help us when necessary. I have no problems and can not find any fault with the doctor at all.