About ScoreDoc

About ScoreDoc

Reputation Analysis

Reputation Analysis

Key Metrics and Their Importance

Key Metrics and Their Importance

Best Rated Articles and Selection Criteria

Best Rated Articles and Selection Criteria

Privacy and Data Handling

Privacy and Data Handling

Claiming Your Profile & Badge

Claiming Your Profile & Badge

General Information

General Information

About ScoreDoc

ScoreDoc is a doctor review site & a healthcare review aggregator that goes beyond traditional star ratings. It collects and analyzes patient reviews from across all major online platforms, using advanced AI to process thousands of reviews to uncover hidden patterns and trends in patient sentiment. This provides a comprehensive reputation scorecard that gives both healthcare providers and patients a complete, data-driven picture of a practice's strengths and weaknesses. By providing these deep insights, ScoreDoc empowers healthcare providers to make informed decisions to improve patient care and enhance their online reputation. It also enables patients to make a truly informed choice when selecting a healthcare provider by understanding the full context behind a practice's online reviews. In short, ScoreDoc transforms scattered patient feedback into actionable intelligence, helping to build trust and transparency in the healthcare industry.

ScoreDoc sources provider information - including name, address, and specialization - from the U.S. government's public healthcare database managed by the Centers for Medicare & Medicaid Services (CMS).

You can access this source here. https://data.cms.gov

ScoreDoc works as an AI-powered doctor review site and healthcare review aggregator that compiles and analyzes patient feedback from all the major healthcare review platforms. Our proprietary AI algorithm performs sentiment analysis on patient reviews to identify key factors influencing satisfaction and trust.

It then generates a comprehensive provider reputation scorecard that includes metrics like:

  • Star rating
  • Number of reviews
  • Review recency
  • Sentiment trends

This helps patients compare doctors, clinics, and healthcare providers easily and make well-informed healthcare choices.

ScoreDoc collects verified reviews and ratings from the following trusted healthcare platforms:

  • Google
  • WebMD
  • HealthGrades
  • Yelp
  • RateMDs
  • Vitals
  • Facebook

These are among the most popular and reliable platforms for doctor and clinic reviews, ensuring that every ScoreDoc report reflects authentic patient experiences. We are working on adding more reputed platforms that are specific to a provider's speciality.

Getting a ScoreDoc report for any doctor or medical practice is simple

1. Search for the provider - Enter the doctor or practice name, along with the state, city, and specialty, in the search bar on our website https://www.scoredoc.com

2. View available reports -

  • If the provider's data has already been scanned, you'll see a "View Report" button like this: 
     

    View Profile
  • If the provider hasn't been scanned yet, it will show "REPORT NOT SCANNED" like this: 
     

    Report Request

3. Request a free report -

If the provider isn't scanned, simply click "Request Report For Free", fill in your name and email ID, and we'll generate and send the detailed reputation scorecard for that doctor or practice to your email within 24 hours
 

Request Report For Free

 

With just a few clicks, you can access verified doctor reputation reports based on real patient reviews from the top healthcare review platforms.

Note: If you want an updated or refreshed report for any practice or provider, you can get it for just $1.

Yes, you can access ScoreDoc anytime through our mobile app, available for both iOS and Android devices.

Download the app from the App Store or Google Play Store to easily view reputation scorecards, compare doctors, and check real-time provider ratings on the go.

The mobile experience is designed for speed, convenience, and accessibility - helping you make informed healthcare decisions wherever you are.

App link for Android - https://play.google.com/store/apps/details?id=com.scoreDoc.RepuGrade&pli=1

App link for IOS - https://apps.apple.com/us/app/scoredoc-doctor-reviews/id1632213628

ScoreDoc helps patients make informed healthcare decisions by providing transparent, data-driven insights about doctors, clinics, and hospitals. As a Doctor Review Site & an AI-powered healthcare review aggregator, it collects and analyzes reviews from multiple trusted platforms such as Google, Healthgrades, WebMD, and Vitals - all in one place.

Patients can:

  • Compare providers based on verified reputation scorecards.
  • Understand real patient experiences through sentiment analysis of reviews.
  • Save time by accessing ratings and feedback from seven major review platforms instantly at one place.
  • Choose the right healthcare provider with confidence, backed by reliable data.

In short, ScoreDoc empowers patients to find the most trusted and top-rated doctors without spending hours searching multiple websites.

ScoreDoc is a powerful tool for doctors, clinics, and healthcare organizations to manage and enhance their online reputation. By aggregating and analyzing reviews from seven leading healthcare platforms, ScoreDoc helps providers understand what patients appreciate most, and where improvements can be made.

Healthcare providers can:

  • Monitor their online reputation across multiple review platforms in one place.
  • Gain insights from AI-driven sentiment analysis to improve patient satisfaction.
  • Showcase verified reputation scorecards to build trust with potential patients.
  • Identify trends and opportunities to enhance their patient experience and digital presence.

Using ScoreDoc, providers can proactively manage their reputation, strengthen their credibility, and attract more patients through transparency and trust.

ScoreDoc is your one-stop healthcare review aggregator that saves time, eliminates guesswork, and provides data-backed insights about healthcare providers.

Instead of checking multiple review platforms separately, ScoreDoc:

  • Consolidates reviews from seven trusted sources.
  • Analyzes sentiments behind patient feedback using advanced AI.
  • Delivers easy-to-understand scorecards for each doctor, clinic, or hospital.
  • Highlights strengths and improvement areas based on real patient experiences.

Whether you're a patient looking for a trusted provider or a clinic managing online reputation, ScoreDoc helps you make smarter, confidence-driven healthcare choices.

Yes, ScoreDoc is free to use for patients who want to view existing reports and explore provider reputation scorecards.

You can search any doctor or practice and view their verified score instantly.

If you'd like a report for a doctor or clinic that isn't listed yet, simply search for the provider's name on ScoreDoc.

If no existing report appears, you can request one by clicking the "Request Report For Free" button.

Once you fill in a few basic details like your name and email ID, our system will scan and generate a detailed reputation scorecard for that doctor or practice and share it with you within 24 hours.

The first report is completely free, and updated reports are available for just $1.

ScoreDoc reports are highly accurate because they are based on real-time data from verified review platforms such as Google, Healthgrades, Vitals, RateMDs and more. Our AI-powered sentiment analysis ensures that every review is evaluated not just by rating but also by the emotional tone and context of patient feedback. This multi-source and data-driven approach minimizes bias and provides a reliable reflection of a doctor or clinic's true reputation.

ScoreDoc reports are refreshed on a regular basis to keep data current and relevant. As new patient reviews appear across trusted platforms, our system updates the provider's ratings, sentiment trends, and performance insights.

If you'd like us to generate an updated report for a specific doctor or practice instantly, you can request it using the "Request Report For Free" option.

Note: If you want an updated report for any practice or provider, you'll need to pay only $1.

Reputation Analysis

The ScoreDoc report gives a complete picture of a healthcare provider's online reputation and patient feedback.

It compiles and analyzes reviews from seven trusted healthcare review platforms, offering a data-driven scorecard that includes:

  • Average Rating: The provider's overall rating calculated from verified patient reviews across multiple trusted platforms.
  • Number of Reviews: The total count of patient reviews collected from all major platforms.
  • Recency of Reviews: Highlights the number of recent reviews received by the provider/practice, as old reviews may not reflect the current online reputation status.
  • Sentiment Analysis: AI-powered evaluation of the emotional tone in patient comments, detecting patterns in positive and negative experiences.
  • Satisfaction & Dissatisfaction Drivers: Key insights into what patients appreciate (e.g., bedside manner, communication, care quality) and what areas need improvement.

This detailed analysis helps patients make informed healthcare choices and providers understand their reputation strengths and gaps.

ScoreDoc uses these factors because research shows that patients rely heavily on multiple online signals, not just star ratings, when choosing a doctor or healthcare provider.

According to the RepuGen 2025 Patient Review Survey, 73.28% of patients consider online reviews when choosing a healthcare provider.

Each review platform (Google, WebMD, Healthgrades, Vitals, etc.) has a different level of influence and user trust, so ScoreDoc applies weighted scoring to balance these differences.

Our proprietary AI algorithm analyzes:

  • Average Ratings for reliability
  • Recency to reflect current performance
  • Sentiment Trends to understand patient emotions
  • Platform Trust Levels to prioritize credible sources

By combining all these signals, ScoreDoc ensures that every doctor rating and reputation scorecard is both accurate and meaningful.

Unlike generic review aggregators, ScoreDoc doesn't just collect ratings - it interprets them intelligently.

Our AI-driven sentiment analysis dives deep into patient feedback to uncover what truly influences satisfaction, trust, and care quality.

Here's what makes ScoreDoc unique:

  • Intelligent Analysis: Goes beyond star ratings to identify recurring patient experiences and emotions.
  • Multi-Platform Data: Aggregates reviews from seven leading healthcare platforms for a holistic view.
  • Transparency: Every report is backed by verified and publicly available patient feedback
  • Comparative Scoring: Our algorithm ensures fair comparison between providers, clinics, and hospitals.

This makes ScoreDoc not just a doctor review site, but a healthcare intelligence platform, helping both patients and providers make smarter decisions.

Key Metrics and Their Importance

The Average Score represents the overall patient satisfaction level with a doctor or healthcare provider. It's calculated by combining verified ratings from multiple platforms like Google, Healthgrades, and Vitals.

A higher average score indicates consistent positive experiences, helping patients identify trusted and top-rated providers quickly. For doctors and clinics, it reflects their reputation strength across the web.

The Recency of Reviews shows how recently patients have shared their experiences. Recent reviews provide a current and accurate reflection of a provider's performance, while older reviews may not represent the present level of care.

According to the RepuGen 2025 Patient Review Survey, patients trust recent feedback more than older ones when choosing healthcare providers. ScoreDoc gives higher weightage to recent reviews to ensure your report stays relevant and reliable.

The Number of Reviews strengthens the credibility and reliability of a provider's score. A higher review count suggests more patient engagement and a more accurate reputation snapshot.

Providers with more reviews tend to have a balanced representation of both positive and negative experiences, giving patients greater confidence when making decisions.

Sentiment Analysis is powered by AI to evaluate the emotional tone behind patient reviews - not just star ratings. It identifies patterns of satisfaction and dissatisfaction, revealing what patients truly feel about aspects like care quality, communication, or staff behavior.

This helps patients make informed decisions, and providers understand how to improve patient experience and reputation management.

Best Rated Articles and Selection Criteria

Best Rated Articles on ScoreDoc highlight the top-performing healthcare providers in specific regions or specialties based on verified patient feedback and reputation data.

Our AI-driven system evaluates multiple factors such as average ratings, review volume, recency, and sentiment analysis across major platforms like Google, Healthgrades, and Vitals.

These articles are designed to help patients easily find the most trusted doctors, clinics, or urgent care centers in their area - backed by transparent, data-based analysis.

ScoreDoc identifies Best Rated Providers using a combination of AI-based sentiment analysis and multi-platform review aggregation.

We assess factors such as:

  • Presence and performance on major review platforms
  • Average Rating and Total Review Count
  • Recency of Feedback (to ensure up-to-date insights)
  • Negative and Positive Sentiment Trends

This ensures that only providers who consistently maintain high patient satisfaction and credibility across multiple trusted review platforms are featured in our Best Rated lists. You can check the full selection process here.

If you believe your clinic or practice qualifies to be featured in our Best Rated Articles, you can submit a request through our website using the "form."

Our team will review your ScoreDoc report and review data to verify eligibility.

If your practice meets the selection criteria, it will be considered for inclusion in future Best Rated listings.

Note: Please note that submitting a request does not guarantee inclusion. Only providers who meet ScoreDoc's ranking criteria and review standards are featured in our Best Rated Articles.

No. ScoreDoc's Best Rated Articles are not sponsored or paid features. All providers listed are selected purely based on authentic patient feedback, review data, and AI-driven analysis from verified sources like Google, Healthgrades, and Vitals.

This ensures the rankings remain transparent, unbiased, and trustworthy for patients making healthcare decisions.

ScoreDoc maintains complete transparency in how Best Rated Providers are chosen.

Our selection criteria and data sources are publicly available, and every listed provider's ScoreDoc report can be viewed to understand their rating breakdown. This open approach helps patients trust the listings and gives providers a clear understanding of how their reputation is measured.

Privacy and Data Handling

Your privacy is important to us. ScoreDoc does not store any personal data provided during the report generation process. We only track the number of times a specific provider's report has been accessed. Additionally, we never share your personal information with third parties, ensuring that your data remains private. For more details, please review our Privacy Policy and Terms & Conditions.

Yes, you can easily share the ScoreDoc report by copying the URL or sending it directly via email. You can also save the report for future reference. However, please note that the report link is generated for your convenience, and ScoreDoc does not store any personal data associated with report access.

Claiming Your Profile & Badge

To claim your ScoreDoc profile, follow these steps:

  • Search for your practice: Visit the ScoreDoc website and use the search feature to find your healthcare provider profile. If your profile is already created, it will appear in the search results.
  • Claim your profile: Once you've found your profile, click on the "Claim Profile" button. You will be asked to verify your identity by providing details such as your practice name, location, and other identifying information.
  • Verify your identity: We will send a verification code to the email address associated with your practice. Follow the instructions in the email to confirm your ownership of the profile.
  • Complete your profile: After claiming your profile, you can update your practice details, such as contact information, services, office hours, and more. Make sure all information is accurate and up-to-date.

Once your profile is claimed, you’ll have full control over it and can manage patient reviews, respond to feedback, and access reputation insights.

A ScoreDoc badge is a visual representation of your practice’s excellent online reputation, showing that you meet the criteria for top-rated status. To earn a badge, your practice must:

  • Have a consistently high average rating across multiple trusted review platforms.
  • Maintain positive sentiment in patient reviews and comments.
  • Be featured in ScoreDoc’s Best Rated Articles or show overall high-quality patient feedback.

Once you qualify for a badge, you’ll receive an email notification, and you can display the digital badge on your website and marketing materials, and hang the printed version in your office to highlight your trusted status. This badge helps boost your practice’s credibility and trustworthiness among prospective patients.

Yes, you can use the ScoreDoc badge to showcase your practice’s strong online reputation. Once you've received the badge, we will provide you with a code to embed the badge on your website or a downloadable image that you can use on your social media profiles, email signatures, and other marketing materials. The badge helps build trust with potential patients by showing that you are a highly-rated healthcare provider.

If you notice any incorrect information on your claimed profile, you can easily update it through the ScoreDoc platform.

by following these steps:

1. Log in with your credentials.

2. Click on "Manage Profile."

3. Under this section, select "Edit Basic Details" - as shown in the screenshot - and make the necessary updates.


 

Provider Info

If you need assistance, contact our support team at info@scoredoc.com, and we'll help you resolve it promptly.

If your profile on ScoreDoc is unclaimed and contains incorrect or outdated details, you can request a correction by first claiming your profile.

Visit the "Claim Your Profile" page, verify your identity, and once your claim is approved, you'll be able to edit or update your information directly.

This process ensures that all profile updates are secure, verified, and accurate, helping maintain the credibility of provider listings on ScoreDoc.

If you’d like to remove your profile or data from ScoreDoc, you can mail us for a data removal request by contacting our support team at info@scoredoc.com.

Please include your full name, NPI number, and practice details in your email for verification.

Once verified, your listing will be reviewed and processed for removal in accordance with our data policy.

If you're a healthcare provider and don't yet have a ScoreDoc profile, you can easily create one for free.

Visit the "Claim Your Profile" page on our website, fill in your basic practice details such as name, specialty, city, and state, and submit your request.

Our system will verify your information and create your profile within 24-48 hours. Once active, you can log in to update or manage your practice details anytime.

General Information

ScoreDoc reports show the date when the reviews were last updated. You can ask for a refresh if you feel like the review is outdated, and we will update the reports in a few minutes with the latest reviews across all platforms.

If you have any questions or need assistance, you can contact us via email at info@scoredoc.com or call us at (615) 989-6992. Our team is here to help you and provide any additional information you may need.

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