CAN COMMUNITY HEALTH-Norfolk

Good workers great service....

The worst clinic. If you want great service and not have to play phone tag with the staff and worry about when and if you'll get your medications on time, don't go here. I don't think the staff are honest about your health issues they seem to just tell you what you want to hear or hide some facts until you complain about it. I would not trust this clinic with my health.

If you make an appointment here make sure they know you are/or not part of the LGBTQ+ community. When I called to make an appointment I told them specifically what I needed and they said they would take me as a new patient. I told them I needed medication refilled quickly and they said they would get me an appointment and the medication I needed. That did not happen. Instead I never heard from them - after filling out 15+ forms and only after I reached out to them again they stated they would not see me because I am not part of the LGBTQ+ community. This needs to be clear on their website and should have been asked on the phone before I made the appointment and wasted my time. I am now out of my medication and having difficulty finding a facility that is taking new patients due to COVID. Extremely irritated I have wasted my time here.