CarePoint Neurosurgery

Great doctors but billed 10 times for the same dates. I paid this bill on time and still getting billed every month for the same dates. I called every month and still getting the bill. I sent proof of payment as I accidentally paid it 3x. (brain injury) Did not want my credit score dinged. I even called the BBB but they said no body responded. I saw Dr. Mian. Somebody needs to fix this!!

Dr. Kimball is our personal hero. He saved my husband of 39 years life initially after a fall resulting in a severe TBI in July of 2020 and again after a second fall caused damage to another area of the brain in March of 2022. He is a wonderful, caring man and we believe he is touched by God. He and his PA’s Sean McGee and Jadon Redington, see to the families needs and genuinely care. We are grateful for these men and will always have a warm spot in our hearts for them. Dave & Tawnya Hauer and family.

They violate your privacy.

Found everyone very kind and considerate. From the office staff, to DR. Kimbell's PA Jadon as well as DR. Kimbell. I believe I am in good hands.

2 minutes ago I was on the phone for 6 hours jumping through hoops due to office policy. The doctor at Spine One referred me. I have an HMO and on my card it has a black box that says "no referral required". The office lady said my insurance requires a referral from my PCP so the referral from the doctor that is treating me would not work. I called my insurance and the lady with united Healthcare called carepoint and found out that it is just a office policy. Carepoint lied to my face saying my insurance required it. I see the doctor today at 315 but I was treated wrong and I do not have high hopes. I will update after my appointment. I am currently waiting and in severe pain. It has been 43 minutes past my appointment time. At this point I'd suggest finding a new place to seek treatment. Very disappointed.

Dr Serak, his PA and all their medical team treated us extremely well.

ridiculous Customer service

Dr. Robinson fixed my lower back with a result of zero pain! He gave me by active life back!!!

I had Dr. Serak and he is the best surgeon I've had. He was caring and I walked out of the hospital in almost no pain. I did'nt need pain medications and he fused my neck at C3- C6. I would recommend him to everyone!!

Had appointment with Dr. Mian! Very professional and friendly and I was well pleased with the consultation.