Dr. Ballenger is gruff, disrespectful, and dismissive at times. Dr. Ballenger uses humor to deflect from answering questions in an honest and professional manner. Dr. Ballenger has answered questions with conflicting information. She does not wear a face mask during office visits with compromised cancer patients, nor in the halls with other staff, while we are in the middle of a global pandemic. She wears a face shield instead which makes vulnerable patients feel highly uncomfortable and disregarded. Dr.Ballenger does not practice patient centered medicine, nor does she come across as compassionate or caring in her demeanor.