Scheduling my first appointment online was easy to do and covered all the questions they had of me making my first visit a pleasure.no clipboard and pages of checkmarks just check in with a smiling receptionist and take a seat.Dont get to comfy in the spotless,classy waiting area, because they honor your appointment time.At that point i was certain derick was the right choice.This visit was a preliminary procedure needed prior to the main surgical event and the way they treated me had me looking forward to going back as any apprehension i had disappeared.The main event was a big thing for me and the medical staff recognized my nervousness and quickly addressed that in a way that made me feel soo comfortable that it went great.All doctors offices and surgical centers should use derick as a model for how to treat patients right.My only complaint is they dont go beyond dermatology.I want them to handle all my medical needs.Thats how good they are.