Dr Bergen is great! The visit to the hospital for where his appointment was horrible. The appointment was for my 84 year old father. Dropping him at valet then going park in garage because valet is filled, frustrating. Once coming on through garage into atrium area, go to get him and transport via wheelchair, NONE! We wait for over 30 minutes for a transport. I go to office to get one, they can’t release bc it’s for Cardic office only. Once leaving office to retrieve car and my dad is walking the garage door doesn’t open and no signs to say. And I failed to mention, I was stuck on elevator and notified 3 staff. It still continued to remain open and no signs were placed. I truly am thinking to relocate my father care. This is an isolated incident things are always similar but never to this degree.