Ferdinand Manlio

I went there for the frst time, knew what to right away.

While Dr. Manlio is great the staff is incompetent. Absolutely rude on EVERY occasion. I have never had a good experience with the front of the office. There is zero attention to detail which is alarming. The receptionists do not even know how to use the phones. It is embarrassing for any medical practice. I will be switching dermatology offices.

The Dr was fine but have been trying to get the billing department to submit the correct information on my claim for 4 months. They owe me money now because they overcharged me up front for a procedure that they can't substantiate to the insurance department. It is beyond ridiculous how much time I have spent trying to get them to send in the correct papers of the insurance to close out the claim and for them to refund me money I overpaid. BBB is handling it now so we will see if it gets done