I was with my doctor for 17 years. Six years ago he joined Mercy group, and things changed. He did not have time to listen to my symptoms, rushed through appointments, and in recent years I only see the nurse practioner. I feel like I am a number, there is no personal feel. It was a hard decision to move to Dr. Ramen, but I am so happy I did. She cares about not just the symptoms, but what is the actual root cause. She spends a lot of time with me, and on my first visit she ordered tests I was never given, even though the symptoms were the same. She found things my previous doctor could have found, if he had taken the time. I couldn't recommend her more!