The wait was not long, the staff were friendly and helpful. I was concerned about the insurance coverage so the receptionist called the woman in billing and then told me go and talk to her. I decided not to bother doing that and a minute later the woman came out looking for me to answer any questions I had. I was very pleasantly surprised! Dr. Ackerman is easy to talk to and easy to understand. He doesn’t rush you out and was very professional as was the woman who took my X-rays. All told this experience was extremely pleasant and invoked confidence. I highly recommend Dr. Ackerman and his office.