Dr Gefter is an excellent psychiatrist but the main office staff leaves a lot to be desired. She decides who the doctor sees . I came down with spinal m and was in the hospital for almost a month. As I was healing in the hospital one of the nurses contacted dr Gefter's office to have a script of mine sent to the hopital because I was suffering from severe depression from the meningitis. The woman who answers the phone would not ask Dr Gefter. The hospital had to have the doctor contact his office to get my previous script sent over. The day before leaving the hospital the nurse and I tried to schedule an appointment to see Dr Gefter and she told us I missed too many appointments and could no long see him. The hospital explained that any appointments that were scheduled I was in the hospital fighting for my life. She did not care and said they would no longer see me. This woman is a detriment to doctor Gefter and should me stopped. The nurses at the hospital wanted me to repot them to the medical association but I wouldn't do that to Dr. Gefter. He helped me a great deal. If you need a good psychiatrist and don't get physically ill, or can bypass this ignorant woman, this is a good doctor to see. He will calm you and you will relax immediately. I wish he would get rid of her.