He’s fantastic with my children, my husband’s needs and my care as well. Out of all the Doctors that I’ve seen in the area he is by far the best. He feels like family and he really cares. Even though they have a small, wonderful office, Northwesters Medicine is a largely spread co. Involving many Drs. This is why they have an answering service that will handle schedules, prescription refills, and help you with any other questions or needs. if you need a prescription filled, please don’t procrastinate and wait until a bearing weekend or holiday. This goes for any patient with any doctor. The answering service has been very helpful and if the lines ever were busy during work hours, they have always called me back in a timely manner. Obviously, Northwestern medicines phone line does not reflect upon Dr. Matheus services. I hope this helps!