Dr. Ross is very knowledgeable of the latest pain management techniques. He took time to explain things to me so that I understood. I was scared with what I was going through and I felt like her really cared and took the time to know my individual needs. He helped me to feel comfortable. I felt like I was in the very best of care! He is very professional and yet makes your visit very personal, taking time to make sure you get all the information you need. I feel like he really wanted to help me be in a better place. I never felt rushed or stupid for asking a question. He returns calls in a timely manner and even an email when I had questions. All his staff are absolutely wonderful! I'd highly recommend him and will continue to use him myself as needed.