So far I've had nothing short of an amazing experience here. Dr. Szafranski is easy to understand, compassionate, and very down to Earth. I felt no condescending tone as I explained to him that I had not been to a dr in years, despite clearly needing to do so. Instead he simply worked with me and got me back on a path I'm comfortable with and back to better health. As far as PCP's go, he's young. This is a good thing for me, as that means he probably won't retire on me in the near future! He uses the MyChart web functionality. This enabled me to report directly to him when I had a bad reaction to a med he prescribed. He got back to me within hours and sent over a new medication to replace it immediately. His assistant was also amazing. I wish I had caught her name appropriately, but I'm fairly bad at that. She came in to draw blood for some standard tests. I'm a very fat guy, I have decent veins but with my weight it's still easy to miss them. In all my years, it was the best stick I've ever had. Zero pain, perfect, dead center, and not even a bruise afterwards. It was so impressive that I made sure to compliment her directly afterwards.